There was a time not long ago when problems were solved by, you know, people.
If you had a recurring problem, you had to assign a person or team to deal with it — or hire a new employee.
It was a strange time, full of eye rolling, complaining and a constant struggle between overworking current employees and hiring new employees with a small list of duties who had to find other things to do to fill their day.
Remember those days?
Slowly but surely, however, a new player arrived on the scene and started to take over some of these responsibilities.
This newcomer was technology.
The Age of Adoption
Like a snowball rolling down a hill, business technology quickly gained momentum and became an avalanche in the business world, automating processes and taking over tasks that were mundane and mindless.
This gave people the chance to actually engage in activities that required critical thinking and problem solving, therefore better utilizing human capital and creating a more efficient business model.
Early on, it was computers, processing, spreadsheets and other simple tasks that could be outsourced to technology. People could leverage technology as an extension of themselves in order to get more work done. Technology was not yet independent of its human users, but still went a long way in improving processes and creating a more productive workforce.
As users adopted the technology available to them, not only could they improve their performance, they also started finding new applications.
The Age of Innovation
The next iteration was the advent of robotics.
Technology started acting independent of humans, taking over even more tasks and pushing the limits of production and efficiency.
While this created some problems for the human workforce by reducing available jobs for the low-skilled workers, it created unlimited possibilities for business ranging from reducing costs to improving output.
The end customer could have a cheaper product that was just as well made thanks to improved effectiveness in production and decreased cost to create goods.
The Age of the Cloud
In today’s age, cloud applications and AI are again taking businesses to a higher level.
Whether you’re trying to predict future trends, identify areas for improvement, increase production, innovate new products or simply be more targeted in your messaging or marketing, technology is the answer to the vast majority of modern business needs.
Every day, new solutions and applications are created to help business owners get more accurate big data, better insights into what that information means, and offer innovative ways to improve processes and customer satisfaction.
What’s Next?
In the span of just a few decades, technology has taken a giant leap — from doing exactly what humans ask of it to providing meaningful information to its human users and recommendations on what to do with it.
Fear not, Skynet (the fictional artificial intelligence network featured in the Terminator series) isn’t taking over just yet. But technology and AI are indeed stepping into a space that previously required human intelligence.
While humans are still vital assets, today’s businesses must know about the solutions that are available from a Cloud standpoint, and what benefits those tools can offer. While not every problem can be solved with technology (yet), we now live in a world where more problems can be solved with technology than without.
What are the persistent problems facing your business today, and do you have a trusted technology partner to help you explore what possible solutions may already exist for them?
We invite to share your biggest business obstacle with the trusted experts at Wired Networks. We can come up with a creative technology solution for even the most persistent problems. We guarantee it.