At Wired Networks, we approach telecom in a different way from traditional telecom. See the outline below for a side-by-side comparison of the typical telecom approach vs. the Wired Networks way.
Telecom Process |
Typical Approach |
The Wired Approach |
| Carrier Meetings | Multiple meetings with carrier representatives (AT&T, XO, Qwest, Sprint, Global Crossing, etc) to assess needs | One meeting with a Wired Representative to introduce our approach and assess your carrier needs |
| Information Gathering | Multiple follow up calls and meetings with multiple carrier representatives and engineers to answer additional questions | Maybe one to two calls or emails to answer any additional questions |
| Pricing | Eventually, pricing trickles in from multiple carriers with some requiring follow up on your part and some never provide pricing at all | Best-in-class pricing is completed and provided to your team in a week from multiple carriers with a matrix of solutions identifying pros and cons of each for discussion |
| Carrier Closing | Additional meetings are necessary for pricing discussion and the typical carrier close | No closing appointment, simply a discussion of next steps |
| Decision Making | Probably no clear cut leader, but one team was far more supportive, but may or may not have had the best product | Consultation is provided by a Wired Network industry veteran regarding the pricing, service and support. We will help you find the best value for your needs. |
| Contracting | Next begins the contracting process which can take anywhere from one week to 2 months depending on the size of the agreement and the services. It is a case of them against you. | We will work together with you as your advocate to get the best terms available. Again, we work with the carriers daily and know what they can offer you. |
| Ordering & Implementation | Contract is signed, and now the implementation begins with a sales person typically project managing the install, while also trying to make additional sales and support other customers. | You are assigned a Wired Networks implementation manager, who will project manage the carrier install and help you with any additional wiring or services necessary to make the process go smoothly |
| Billing | Once services are installed, taking anywhere from 30-120 days, you will be invoiced, which is typically incorrect and you now have that battle to fight. | Wired Networks will do a first bill review on your behalf and request changes, if necessary from the carrier without your team having to be involved. |